Hello, Olá, Bonjour,
I design and build products and services, with 20+ years of experience and 10+ as a people manager.
My name is Mateus
I´m a designer & leader based in Paris, France.
I lead, recruit and nurture design teams, setting up healthy design organizations.
I align design and business strategy, securing product-market fit, promoting growth and increasing revenue.
I drive cross-functional collaboration, integrating user-centered design as a core business capability.
I have been employed at the following companies
I have
Lived in Brazil, the United States and France.
Worked at companies headquartered in three different continents.
Collaborated with teams in over 14 countries, both remotely and on-site.
Designed products launched in over 30 countries reaching hundreds of thousands of users.
My expertise
Design Management
Teams and project management
Design org structure
Defining responsibilities, methods and processes
Service Design
Designing omnichannel ecosystems including every customer touchpoint
Definition of backstage activities for implementation
UX Strategy
Alignment with business and brand strategies
Cross-functional collaboration
Integrating design as key strategic differentiator
Testing
Writing and conducting evaluative tests
Exploring opportunities for improvement and iteration
Design Research
Using qualitative and quantitative methods
Exploring and revealing customer needs
Generating impactful insights
Facilitation
Writing, planning and facilitating co-creation sessions
Synthetizing results to develop impactful solutions.
Experience Design
Combining ease of use and emotional engagement
Fulfilling customer expectations and business goals
Product Strategy
Functional roadmap planning
Management of development cycle
Performance tracking and course adjustment
Product Design
Designing end-to-end digital products
Shaping and tangibilizing the value proposition